Your well-being is our priority

Responsible Gaming –
Xdajee's commitment to you

Gaming is for enjoyment, not stress. At Xdajee, we believe every player can have fun while knowing their limits — and we're always here to help you protect those limits.

Safe Gaming Tools 24/7 Support 18+ Only

Xdajee's Responsible Gaming Tools

Xdajee provides these tools free of charge to help you keep your gaming habits in check.

Deposit Limit
Set your own daily, weekly, or monthly deposit cap. Once set, you cannot exceed that limit. To increase it, you'll need to wait 24 hours.
Self-Exclusion
If you need a break, you can temporarily suspend your account yourself — from 1 day up to a permanent closure. No bonus offers will be sent during the exclusion period.
Session Time Limit
Set a time limit for each gaming session in advance. You'll get an automatic alert when time is up, and the session can be ended if needed.
Reality Check
You'll receive periodic reminders showing how long you've been playing and how much you've spent. Staying aware of this is a key part of responsible gaming.
Cooling-Off Period
Step away from gaming until you've cooled down after a loss. Activating the cooling-off feature will prevent you from placing any bets for a set period of time.
Gaming History Report
View a detailed report of all your gaming activity, including wins, losses, and total spend. Understanding your own behaviour is the first step toward responsible gaming.

What does responsible gaming actually mean?

Online gaming is a form of entertainment — much like watching a film or catching up with friends, it's one of life's small pleasures. But when it starts becoming a habit, creating financial stress, or affecting your relationships, that's a sign something may be wrong.

At Xdajee, we believe that Responsible Gaming It means staying within your budget, keeping track of time, and treating gaming purely as entertainment — not as a reliable way to earn money. Game outcomes are entirely random; no one wins every time.

When does gaming become a problem?

Most people game responsibly. But for a small number, gaming can spiral out of control. This isn't a sign of weakness — it's a mental health condition that is treatable.

Problem gaming usually creeps in gradually. It starts with a little extra time, then spending beyond your budget, then chasing losses with even bigger bets — and before long, the cycle becomes very hard to break.

How does Xdajee help?

Xdajee actively works to identify and prevent problem gaming. Our system automatically detects unusual gaming patterns — such as repeated deposits after losses, late-night extended sessions, or rapidly exhausting a set budget. When these signs appear, our team reaches out directly to offer support.

You can also find all responsible gaming tools easily once you log in to Xdajee. Head to your account settings to set deposit limits, self-exclusion, and session limits yourself.

All responsible gaming tools on Xdajee are free to use. If you self-exclude, promotional emails and bonus offers will be stopped.

How to set limits — step by step

1
Log in to your account

Log in to your Xdajee account and click the profile icon in the top right corner.

2
Open Responsible Gaming Settings

Go to the "Responsible Gaming" section in your account settings.

3
Choose Your Preferred Tool

Choose what you need — deposit limit, session limit, cooling-off period, or self-exclusion.

4
Set and Confirm Your Limits

Set limits based on your budget and available time. Please note that changes may take a short while to take effect.

5
Contact Support If You Need Help

If you run into any issues or need further assistance, Xdajee's 24/7 support team is always available.

What you need to know about gaming addiction

Gaming addiction, or problem gaming, is a recognised mental health condition. The World Health Organization (WHO) has formally recognised Gaming Disorder. The good news is that it is treatable, and with the right support, anyone can overcome it.

Problem gaming doesn't have a single cause. For some, it becomes a way to escape stress; for others, it turns into an endless pursuit of recovering lost money. Whatever the reason, professional help is highly effective in overcoming this issue.

The Role of Family & Friends

People close to someone often notice the signs of a gaming problem before anyone else does. If you think someone you know is struggling, talk to them calmly and without judgment. Encourage them to seek professional support. Remember — acknowledging the problem is always the first step toward solving it.

At Xdajee, we believe that a smart player enjoys gaming while staying in control. If you ever feel like you're losing your grip on your gaming habits, don't wait — reach out to us.

⚠️
Warning Signs
Signs of Problem Gaming
You can't stop playing even after exceeding your budget.
You're taking bigger risks to try to win back money you've lost.
You are lying to family or friends about your gaming.
You find yourself neglecting work, family, or daily responsibilities because of gaming.
You feel restless or irritable when you're not gaming.
You are gaming with borrowed money or funds meant for household expenses.
You're gaming late into the night for long stretches and experiencing sleep problems.

If three or more of these signs apply to you, please contact Xdajee support or consider taking a self-exclusion.

✅
Healthy Gaming
Signs of responsible gaming
You see gaming as entertainment, not a source of income.
You set a budget in advance and stick to it.
You can stop after playing for a set amount of time.
You accept losses and don't increase your bets to chase them.
Prioritize spending quality time with family and friends.
Enjoy gaming for fun, not out of stress or anxiety.
Check yourself
Take a moment to reflect on the questions below. Honest answers will point you in the right direction.
1
Have you exceeded your gaming budget more than once in the past month?
2
Have you ever played longer than intended after a loss, thinking 'just a little more'?
3
Have you had disagreements with family or friends over your gaming?
4
On days you don't play, do you find yourself thinking about gaming?
5
Has gaming ever affected your sleep, work, or studies?

If you answered "Yes" to more than three questions, consider using our responsible gaming tools.

Each Protection Tool How it works

Deposit Limit
Instant
You can set three types of limits — daily, weekly, or monthly. Reducing a limit takes effect immediately. Increasing it requires a 24–48 hour waiting period, giving you time to reconsider before acting on impulse.
Self-Exclusion
Most Powerful
Keep yourself away from the platform for 1 day, 1 week, 1 month, 6 months, 1 year, or permanently — whichever period suits you. During exclusion, there will be no account access, bonuses, or marketing communications.
Session & Time Limits
Daily
Set a maximum duration for each gaming session. You'll receive an automatic notification when time is up, and you can also limit your total daily gaming time.
Loss Limit
Financial protection
Gaming will automatically stop once you've reached a set loss threshold. Having this limit in place reduces the risk of chasing losses and losing more than you intended.

About responsible gaming FAQ

Direct answers to the most frequently asked questions.

If you have more questions, please get in touch with our support team.

No — your account balance remains safe during self-exclusion. Once the exclusion period ends, you can apply to reactivate your account and access any available balance at that time.

Reducing your deposit limit takes effect immediately. However, increasing your limit comes with a 24–48 hour delay — this is intentional, to prevent impulsive decisions made in the heat of the moment.

Xdajee enforces a strict age verification process. Date of birth is required at registration, and government-issued ID is verified during the KYC process. Withdrawals remain restricted until identity is confirmed, helping prevent underage gaming.

Contact Xdajee's 24/7 support team via live chat or email at [email protected]. Our dedicated responsible gaming specialists are always ready to help.

If you take a fixed-term exclusion, you can apply to reopen your account once the period ends. However, a permanent exclusion cannot be reversed and your account will not be reopened. Before taking any exclusion, we recommend speaking with our support team.

Gaming addiction is a treatable condition. Reach out to a mental health professional, counsellor, or therapist for support. Xdajee's support team can also point you in the right direction. Asking for help is a sign of strength.
We're here for you

Play responsibly,
Stay in the game, stay happy

Our commitment is to keep gaming on Xdajee safe and in control — always. Activate the protection settings you need today.

18 and above only. Gaming is for entertainment — not a source of income.

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